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venue policy

We are committed to creating a safe environment for all our guest and staff here at Stella Seaside Lounge.

 

Dining Duration

All our reservations are based on a 2.5hr dining period except for our daybeds and sofas are based on 3hr slots on weekends and public holidays. 

Grace Period

A grace period of 20 minutes will be observed before we release your table to another guest.

Should you be running late or have any last minute changes please whatsApp us at +65 62149168

Credit Card Authorisation

A credit card hold is required to secure all daybed and sofa reservations on weekend and public holidays. 

Credit card hold will also be applicable for all groups of 11 and above throughout the week.

No charges will be made unless there is an event of *No-Show* or last minute cancellation made with less than 24 hours notice.

Cancellation Policy

In the event of no show or last minute cancellation with less than 24 hours notice, there will be a cancellation fee of $30/person for Sofa bookings and $200/daybed slot booked on weekends and public holidays.

For big group reservations of 11 - 30 the cancellation fee will apply throughout the week.

In the event of rain, we will waive the cancellation fee for reservations made for the outdoor sections. 

Indoor and Alfresco areas will still apply.

 

We ask that any changes to to contact us directly over WhatsApp at +65 62149168 prior to your reservation.

Billing arrangement

Here at Stella Seaside Lounge you may choose to close the bill each time you order or keep a tab running with your credit card. 

Last Order

Brunch : 3:45pm (Saturday, Sunday and Public Holidays)

Dinner and Drinks : 9:30pm

Food and Drinks

We do not allow outside food or drinks within our premise, we do allow birthday cakes for celebrations however durian cakes are not allowed.

Pets

We do have seating areas if you wish to bring your furkids, we do ask that as our whole restaurant is not pet friendly that the following rules will be adhered to:

  • We are only accepting cats and dogs.

  • Pets will only be allowed within the pet friendly zones.

  • In any case of wet weather, we will not be able to guarantee a sheltered area.

  • All pets must be leashed at all times.

  • Owners must bring their pets outside the premise to relieve themselves and clean up after their pet's relieve outside of Stella Seaside Lounge. 

  • Pet friendly area is subjected to availability, reservations are highly recommended. 

Pool Rules

Our pool is open for all patrons of Stella Seaside Lounge.

The following rules are for the benefit of all our guest to ensure safety and sanitary operation of our pool here at Stella Seaside Lounge.

  • Please shower before entering the pool.

  • Pets are strictly not allowed in the pool.

  • Children (Aged 12 and below or 1.2M and below) are to be supervised by an adult at all times. 

  • Kids are not advised to use the pool after 3pm on Weekends and Public holidays. 

  • Only swim diapers are allowed in the pool for toddlers. 

  • Strictly no balls, toys or props of any kind are allowed in the pool.

  • Only arm floats are allowed in the pool.

  • Strictly no playing any forms of games in the pool.

  • Strictly no glassware allowed in and around the pool, all glass bottles must be transferred to plastic cups. No eating in the pool.

  • No Jumping into the pool or running around the premise.

  • Any non compliance with the rules will be asked to leave immediately.

Towel Rental

We offer towel rentals at $3net a towel for those who wish to dip in our pool.

Restaurant Policy

  • We have a strict no balloon policy in accordance with the aviation law as we are directly under the airspace.

  • For guests that have their bicycles with them, we have a designated bike parking area, we recommend that you bring a bike lock if you are worried about the safety of your bikes.

  • We have curated playlists for various days and we hope that you enjoy the music being played, Audio and visual equipments are not permitted.

We thank you and we look forward to having you with us.

Stella Seaside Lounge

 

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